Effective Date Novermber 28, 2024

Welcome to starexpresslimited.com, operated by Star Express Cargo HK. By accessing or using our Website, you agree to the following privacy policy.

1. Introduction

• This Privacy Policy explains how we collect, use, and protect your personal information.
• By using the Website, you agree to the collection and use of information as described in this policy.

2. Information We Collect

• Personal Information: Name, email address, phone number, billing and shipping address, and payment information.
• Account Information: Username, password, and preferences.
• Technical Information: IP address, browser type, device details, and cookies.
• Transaction Information: Records of services booked, cargo details, and payment history.

3. How We Use Your Information

• To process bookings, payments, and provide cargo services.
• To send notifications, updates, and promotional materials (if consented).
• To improve the Website's functionality and user experience.
• To detect, prevent, and address fraud or technical issues.

4. Information Sharing and Disclosure

• We do not sell or rent your personal information to third parties.
• Information may be shared with trusted partners and service providers for business operations (e.g., payment processing, delivery services).
• We may disclose information if required by law or to protect our rights, property, or safety.

5. Data Security

• We implement appropriate technical and organizational measures to protect your information.
• Despite our efforts, no method of transmission or storage is 100% secure. Use the Website at your own risk.

6. Cookies

• The Website uses cookies to enhance your browsing experience and gather analytics.
• Users can control or disable cookies through their browser settings, though some Website features may be affected.

7. Third-Party Services

• The Website may include links to third-party websites or services. We are not responsible for their privacy practices.
• Users should review the privacy policies of third-party sites they visit.

8. User Rights

• Access, update, or delete your personal information by contacting us.
• Withdraw consent for processing your data at any time, subject to legal or contractual restrictions.

9. Changes to This Privacy Policy

• We reserve the right to update this Privacy Policy at any time.
• Significant changes will be communicated via the Website or email.
• Continued use of the Website after changes indicates acceptance of the updated policy.

10. Contact Information

• For questions or concerns, users may contact:
• Company Name: Star Express Cargo
• Address:Unit 1011A, 10/F, Harbour Centre Tower 1 - 1 Hok Cheung St., Hung Hom, Hong Kong
• Email: starexpresscargohk@gmail.com
• Phone Number: 6697-3868